Privacy Policy

At Lambdazen, we recognize that privacy is of utmost importance to our customers, authorized users, and website visitors. This Privacy Policy outlines how we collect, use, protect, and share your information when you interact with our website at https://www.lambdazen.com/ ("Website"), our proprietary software as a service (SaaS) platform ("Platform"), which is accessible via the Website or a mobile application (if applicable), and through other interactions with us.

I. Scope of Privacy Policy and User Consent

This Privacy Policy applies to:

  • Website Visitors: Individuals who visit our Website and view publicly available content.
  • Customers: Entities that have subscribed to access and use our Platform.
  • Authorized Users: Employees or contractors of our Customers who are authorized to access and use the Platform.

By visiting our Website or using the Platform, visitors, customers, and authorized users acknowledge that the information they provide to us is accurate, current, truthful, consistent, and relevant. They agree to the terms set forth in this Privacy Policy and the Terms of Use.

Visitors, customers, and authorized users are responsible for maintaining their privacy policies, authorizations, and consents before sharing any Personal Data with us.

Note: Terms capitalized in this Privacy Policy but not defined herein will have the meanings assigned to them in our Terms of Use.

II. Data Security and External Links

  1. Data Security

    We implement industry standard and commercially reasonable security measures to protect your information from unauthorized access, alteration, and destruction. However, no Internet transmission can be guaranteed to be 100% secure. We are not liable for any unauthorized access or unintentional disclosure of your information.

  2. Links to External Sites

    Our Website and Platform may contain links to third-party websites ("External Sites"). We are not responsible for the privacy practices or content of these External Sites. We encourage you to review their privacy policies before providing any personal information.

III. Information Collection, Use, and Sharing

  1. Types of Information We Collect

    • Contact Information: When you reach out to us via our Website, email, phone, or mail, or when you subscribe for more information about our products and services, we collect details such as your name, email address, phone number, company name, job title, and other relevant information ("Contact Information").
    • Account Information: To access and use our Platform, you will be required to create an account, during which you will provide your email address and create a password ("Account Information").
    • Data Submitted to the Platform: While using our Platform, you may submit data ("Your Data"). We handle Your Data, excluding any personal information contained within it, in accordance with our Terms of Use. Any personal information included in Your Data will be treated in accordance with this Privacy Policy.
    • Automatically Collected Information: We automatically collect technical data and other information through browser cookies, pixels, web beacons, and similar technologies ("Tracking Technologies"), such as usage behavior, device identifiers, IP addresses, and browser details.

  2. How We Use and Share Information

    • Operate and maintain our Website and Platform
    • Provide customer service and support
    • Communicate updates and service notices
    • Improve and personalize user experience
    • Conduct research and analytics
    • Comply with legal obligations
    • Work with third-party service providers (under confidentiality agreements)
    • Enforce our Terms of Use and other agreements
    • Facilitate marketing and promotional efforts (with proper consent)
    • We may also share aggregated, anonymized information with third parties for industry analysis, demographic profiling, and other business purposes.

IV. Managing Your Information and Communication Preferences

  • Updating Your Information: You can update your personal information by contacting us directly or through your account settings on the Platform.
  • Marketing Communications: You may opt out of receiving marketing emails by following the "unsubscribe" instructions included in such communications.
  • Cookies and Tracking Tools: You can manage cookie preferences through your browser settings; however, disabling cookies may affect the functionality of the Website and Platform.

V. Special Notices

  • Children’s Privacy: Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from them.
  • International Data Transfers: If you access the Platform from outside the United States, please note that your information may be transferred, stored, and processed in the U.S., where our servers are located.

If you have any questions or comments regarding this notice, you may contact our Data Protection Officer (DPO) by email at dpo@lambdazen.com, or by post at:

LambdaZen LLC,
10 Mall Rd, Suite 103,
Burlington, MA 01801.